Privacy Policy

1. Information We Collect

We collect and process several types of personal information, including:

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery (Contract Performance):
  • Processing and managing your vehicle rental bookings and agreements. Verifying your identity and ensuring you meet our rental requirements. Facilitating vehicle collection and return processes. Processing payments and managing deposits and charges.
• Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and important rental information. Responding to your inquiries and providing customer support. Notifying you of changes to our services or policies.
• Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates where you have consented or where we have a legitimate interest. You can opt out at any time.
• Service Improvement (Legitimate Interest):
  • Analyzing website usage to improve user experience and functionality. Conducting research to enhance our vehicle fleet and services.
• Legal Compliance (Legal Obligation):
  • Complying with legal, regulatory, and tax requirements. Preventing fraud and ensuring service security. Resolving disputes and enforcing our terms and conditions.

3. Information Sharing

We may share your personal information with:

• Service Providers: Third-party companies that help us deliver our services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obligated to protect your data.

We do not sell your personal information to third parties for marketing purposes.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure servers, and regular security assessments. However, no internet transmission or electronic storage method is completely secure.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary depending on the type of information and the context of processing.

6. Your Rights

Under UK data protection law, you have the following rights:

• Right of Access: Request a copy of the personal information we hold about you.

To exercise these rights, please contact us using the details below.

7. Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised \Last Updated\" date. We encourage you to review this policy regularly."

9. Contact Us

For questions about this Privacy Policy or our data practices, please contact us: